Displacement disrupts every aspect of a policyholder’s life.
In addition to finding temporary accommodations, displaced policyholders may need to find new transportation methods if they don’t drive, find a safe kenneling facility for pets if they can’t find pet-friendly accommodations, and ensure the accommodations meet their family’s needs, such as having a crib for a baby.
Displaced policyholders often rely on adjusters to help navigate these hurdles, turning to them for guidance and support during an already stressful time.
As an adjuster, you know how balancing these specific requests while managing a claim can make your job more complex and demanding.
At Accomsure, we provide ALE management services that go beyond just securing temporary housing to meet your policyholders’ unique needs.
In this blog post, we highlight five specific ways we can assist your displaced policyholders to help them regain stability and comfort during a chaotic time.
1. Furniture Rentals
When unexpected disasters displace policyholders from their homes, Accomsure steps in to ensure a seamless transition to temporary housing with necessary furniture rentals.
Our goal is to closely replicate the insured’s previous living conditions, maintaining their standard of living. We ensure furniture rentals are within acceptable expenditure levels, and monitor costs closely to ensure that the ALE usage is necessary and reasonable.
2. Non-Permanent Mobility Alterations for People with Disabilities
For policyholders with mobility challenges, temporary homes can present barriers.
To ensure the temporary living space is functional, safe, and comfortable for those with mobility challenges, Accomsure will arrange for non-permanent mobility arrangements such as:
- Wheelchair ramps
- Suction-mounted grab bars
- Stairlifts
- Shower chairs
- Portable handrails
By adding these temporary mobility alterations, you can greatly increase policyholder satisfaction and retention.
3. Pet Kenneling
At Accomsure, we believe pets are family, too, and we understand how important it is to keep them safe and cared for during displacement.
While we always strive to find pet-friendly accommodations, there are situations when temporary kenneling may be necessary.
For example, pets may need to stay in a kennel while we search for suitable housing or the only available accommodations may have strict no-pet policies. In either case, we arrange safe and comfortable kenneling solutions, giving policyholders peace of mind and allowing them to focus on other priorities during a stressful time.
4. Transportation Services
When policyholders choose their primary residence, they typically prioritize the location of the property and its proximity to work, school, or public transportation.
When policyholders are displaced, finding temporary accommodations in the same neighbourhood or in an equally convenient location can be quite the challenge.
At Accomsure, we work hard to find housing that aligns with your displaced policyholder’s specific needs, including location preferences. However, when housing in desired locations isn’t available, we ensure accessible transportation options are in place.
For example, we can:
- Arrange rental vehicles for commuting to work or school
- Provide bus passes for public transit access
- Set up ride-share services for short-term needs
- Assist with bike rentals for urban transportation
5. Trailers for Remote Locations
According to Statistics Canada, approximately one in nine Canadians live in a remote community. This statistic highlights how likely it is for one of your policyholders to reside in a remote or rural area.
When these individuals are displaced, finding temporary accommodations nearby can be incredibly challenging. In such cases, creative solutions like trailers become essential for providing safe and comfortable housing.
At Accomsure, we can help deliver fully equipped trailers with full bathrooms and kitchens that are set up quickly and safely to ensure policyholders in remote areas have access to comfortable temporary housing.
Get More Than Accommodation Support With Accomsure’s ALE Services
At Accomsure, we believe the purpose of ALE management is to restore a sense of normalcy, comfort, and dignity to policyholders who have lost their homes.
In addition to finding temporary housing that meets the needs of your displaced policyholders, we ensure the home is fully equipped with essential furniture, that pets are given the care and attention they need, and that every aspect of the policyholder’s physical and mental well-being is thoughtfully addressed.
Connect with Accomsure today to learn more about how we can make a difference in the lives of you and your displaced policyholder.
